Benchmark Hospitality - Full-Time June 3rd

Room Attendant

Come be a part of something bigger!

Benchmark Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn’t love to get away)
  • Paid Time Off
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details

The Room Attendant is responsible to ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations.

What you will have an opportunity to do:

Report in; obtain room assignment sheet—noting any special instructions or VIP information—and room master key or room keys.

Check cart and caddy(s) to ensure proper and adequate supplies are available to begin cleaning rooms; proceed to first room.

Open door and turn on light. Position room attendant cart with open side facing room. Remove caddy and vacuum and enter room. Open drapes, turn on all lights, check A/C and TV, and balcony or patio. While moving around room, collect trash, empty ash trays (be sure any fire is out) into waste baskets. Empty wastebaskets into trash bag on cart. Place ash trays, glasses, ice buckets and empty waste baskets in bathroom to be washed. If food trays are in room, cover tray with napkin and place in entrance foyer. Return to cart, gather supplies and bring into unit. Strip beds, collect soiled linen and terry; carry all soiled linen and terry to cart and place in linen bag on cart. Clean bathtub, shower area, bathroom walls and doors, vanity sink, mirrors, toilet. Replace room supplies and amenities; clean bathroom floor (be sure to remove, clean and replace sink stoppers). Make bed(s), clean and dust room furniture and fixtures, closet, and patio or balcony, connecting doors, sliding glass doors and tracks, and access door. Vacuum carpet, adjust drapes, spray room deodorizer (work your way from farthest corner of room to entry door). Return caddy and vacuum to cart; turn-out lights, close and lock door. Record room status on room assignment sheet, noting any repair and maintenance needs; proceed to next room.

Upon completion of room assignments, return cart to designated closet; remove linen and trash bags (soiled linen goes to laundry, trash to dumpster), clean cart and restock with supplies for next day, wait for Supervisor to arrive and sign off on daily assignment sheet. Turn-in assignment sheet and keys to Housekeeping Office. Perform any extra or special duties assigned by Supervisor or Manager.

What are we looking for?


Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:

Teamwork – We work together to achieve a common goal.

Respect – We care about the feelings and beliefs of others.

Integrity – We conduct our work and relationships in an honest and fair manner.

Creativity – We change what exists into something better.

Excellence – We want our resort to be iconic – set the standard.

Passion – We love what we do and it shows!

In addition, we look for the demonstration of the following key attributes in our Crew Members:

· Caring

· Reliable

· Energetic

· Wow our Guest


Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment – you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family’s needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.

We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort.

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Benchmark Hospitality

Salary: Negotiable
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